About ACES

MISSION: To create a national venue to welcome and engage patient advocates, regardless of background or training, to share knowledge, experience and resources to improve the effectiveness of all persons who serve others as patient advocates.   

ADVOCATES: Patient advocates have diverse backgrounds & experience.  

Independent Patient Advocates 

Professionally trained patient advocates, who through education & training, are qualified or certified to provide patient advocacy services privately to individuals and groups.  

Institutional (Assigned) Patient Advocates 

Professionally trained patient advocates, who through education or experience, are qualified or certified to provide patient advocate services that are employed/paid by an organization, insurer or health care provider.

Caregiver Advocates 

Individuals (patients, family members, friends or caregivers) who have become patient advocates as a result of their knowledge and personal experience as a caregiver that has accepted responsibility for advocating on behalf of a patient.

PROGRAM: A 1-hour meeting on Zoom.  Topics are selected in advance from participant suggestions.  Meeting begins with a brief 20-30  minute presentation by subject expert(s) followed by guided group discussion where participants share their experiences. Sessions close with a brief Question & Answer (Q&A) period.  Opportunity for participants to network & share information before and after session.  Polls/surveys will be utilized to elicit feedback on meetings, presenters, issues and future topics.